Tidal Wave is one of a kind! I had a pipe that burst and they responded the same day! The team lead, Chris, was extremely professional and courteous. He assured me that I would be taken care of and I was totally impressed with their swift response time. The owner, Johnny, called and told me he was sorry I had experienced water damage in my home and also assured me that everything would be fine. The project manager, Justin, was also extremely kind and provided me with beautiful replacement floor samples. Once my floors are finished, I’m going to submit another review and post pictures. God forbid if this happens again but if it does, I’ll be contacting Tidal Wave!!
Everyone at Tidal Wave was so professional and helpful in my time of need. I was completely stressed out over the “issue” that happened in my townhouse and these guys came in like super heroes. They helped me out with everything, answered all my questions and had solutions for all my problems. It was such a relief to know I was in such good hands. I don’t wish this experience on anyone but if you do find yourself in this situation, the folks at Tidal Wave are top notch.
Tidal Wave did a great job restoring our home after a major leak. They mitigated the water damage and restored the hardwood flooring and drywall. They even have good relationships with insurance companies to work with them if any issues arise. Great job to the Tidal Wave team!
I am very pleased with the repairs made by Tidal Wave. Justin made everything super easy. He was quick to answer questions and ease my stress during the repairs.
Johnny came out after hours when we were in a huge pinch with a leak in our basement. He was quick to let us know what was going on and how we needed to address it. I couldn’t rate him or his crew any higher. We were blown away by his responsiveness, professionalism and generosity with his time and service as we figure out the situation with our insurance company. Call Tidal Wave Response if you ever have any water issues!
We have had an excellent experience with Tidal Wave. Everyone was beyond kind and easy to work with, especially during a stressful time. Very grateful for John, Chris, and their crew.
Justin was a pleasure to work with. He was responsive, helpful and got all of our repairs done in an extremely timely matter. We were going out of town less than 2 weeks after our damage occurred and he was able to orchestrate all the work while we were gone. We came home to new hardwoods on the main level, new LVP flooring in our basement and all painting and repairs complete. We would definitely recommend working with Justin and Tidal Wave and are thankful for such a smooth and stress-free experience.
My wife and I have used Tidal Wave a few times. I appreciate how fast they operate and how they're people of their word. I'd not only recommend them, I will continue doing business with them. Thanks John...good honest folks!
After a failed thermal expansion tank on my hot water heater caused water damage in my daughter’s room and my garage I was referred to Tidal Wave. Rob came out the same day and walked me through the entire process of drying out the area to prevent mold. He then had his team come out immediately to get started. Rob was here the entire time making sure I knew what was going on and helping to file the insurance claim. When the drying process was complete, Johnny and Justin came to my home to start the process of inventory for repairs. They have been super knowledgeable and able to answer any questions I have regarding the process and what I need to do as the homeowner. I would 100% recommend Tidal Wave to anyone and will be keeping their number saved in my phone, in the event I need them in the future. Thank you for making this not so fun process as easy as possible! Maggie Brown
Tidal Wave made the best of my bad situation! They did an amazing job repairing my house after I had water damage and did it very quickly. I highly recommend them.
The Tidal Wave team was an absolute dream to work with. They were so quick and efficient, all while making us feel comfortable through this process. I would highly recommend them to anyone!
I highly recommend John and the Tidal Wave team. They were very responsive and came out right away to assess the water damage I had. Tidal Wave was very fair and professional about the whole situation, and truly looked out for my best interest when assessing the damage. I will definitely use them again and recommend their work to others.