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Sewage Damage Repair
Sewage Damage Repair
Sewage Damage Repair

Sewage Damage Repair

There are few things more gross and devastating than a burst sewer line or overflowing toilet. Unfortunately, neglect and accidental damage can have your property covered in sewage. The good news is that your property insurance policy might cover the damages! Call Tidal Wave Restoration to consult with a friendly representative. We are happy to answer any questions or concerns and schedule your sewer damage repair in Atlanta today. We can have a specialist dispatched to your location to assess and contain the damage, and our crew will follow to handle the sewer damage cleanup as soon as possible.

What to do While You Wait

If toilets are overflowing, sewer lines are damaged, or there is sewage damage in general on your property, then call Tidal Wave Restoration fast! The sooner we get started on the sewage backup cleaning, the less damage we will have to deal with. There is a lot you can do as well! Here are some things to do while you wait for the Tidal Wave crew to arrive:

  • Evacuate children, elderly, pets, and other dependents to a safe area away from the affected building.
  • Turn off the water main shutoff valve to cut the water supply.
  • Take photos and gather video footage of the damage.
  • Get to a safe location away from the sewage and blackwater.

By this time, a uniformed specialist from Tidal Wave should arrive. They will ask you some questions to catch up with what’s happened since the call, then we will get started on damage control and assessment.

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We Assess then Contain the Damage

The health risks of exposure to sewage are no secret. Sewage contains countless bacteria, pathogens, and harmful microbes. These itty-bitty monsters can spread incredibly quickly, which is why damage control comes first! Our specialist will first make sure the sewage damage is under control before assessing and recording the damage. We will share our findings with you, and we will help you document these for your insurance claim.

Essential: Detailed and Thorough Sewage Damage Cleanup

With the damage under control and properly documented, we can get started on the sewage damage cleanup. Our crew uses commercial-grade equipment and advanced tools to get up close and personal with the bacteria – and eliminate them. 
Tidal Wave Restoration is committed to a thorough job. We will take care of the symptoms as well as the root of the problem so that you do not have to worry about another sewage damage repair anytime soon. Call Tidal Wave for professional sewage damage cleaning in Atlanta today.

We Can Help File the Insurance Claim

Are you worried about the cost of your sewage backup repair or sewage backup cleaning in Atlanta? You do not have to deal with that poop on your own. Your property insurance provider might be responsible for covering the costs, and Tidal Wave Restoration is happy to help you make sure they pay their share. We assist clients in filing an insurance claim, and we can even bill the insurance provider directly!

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Our Customer Says About Our Services

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Delmarchie Patton
Atlanta, GA

Tidal Wave is one of a kind! I had a pipe that burst and they responded the same day! The team lead, Chris, was extremely professional and courteous. He assured me that I would be taken care of and I was totally impressed with their swift response time. The owner, Johnny, called and told me he was sorry I had experienced water damage in my home and also assured me that everything would be fine. The project manager, Justin, was also extremely kind and provided me with beautiful replacement floor samples. Once my floors are finished, I’m going to submit another review and post pictures. God forbid if this happens again but if it does, I’ll be contacting Tidal Wave!!

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Holly Morton
Brookhaven, GA

Everyone at Tidal Wave was so professional and helpful in my time of need. I was completely stressed out over the “issue” that happened in my townhouse and these guys came in like super heroes. They helped me out with everything, answered all my questions and had solutions for all my problems. It was such a relief to know I was in such good hands. I don’t wish this experience on anyone but if you do find yourself in this situation, the folks at Tidal Wave are top notch.

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Andrea Jordan
Roswell, GA

Tidal Wave did a great job restoring our home after a major leak. They mitigated the water damage and restored the hardwood flooring and drywall. They even have good relationships with insurance companies to work with them if any issues arise. Great job to the Tidal Wave team!

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Joy Bush
Duluth, GA

I am very pleased with the repairs made by Tidal Wave. Justin made everything super easy. He was quick to answer questions and ease my stress during the repairs.

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Louis Battey
Johns Creek, GA

Johnny came out after hours when we were in a huge pinch with a leak in our basement. He was quick to let us know what was going on and how we needed to address it. I couldn’t rate him or his crew any higher. We were blown away by his responsiveness, professionalism and generosity with his time and service as we figure out the situation with our insurance company. Call Tidal Wave Response if you ever have any water issues!

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Suzie Consoer
Buckhead, GA

We have had an excellent experience with Tidal Wave. Everyone was beyond kind and easy to work with, especially during a stressful time. Very grateful for John, Chris, and their crew.

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Gillian Kutches
Kennesaw, GA

Justin was a pleasure to work with. He was responsive, helpful and got all of our repairs done in an extremely timely matter. We were going out of town less than 2 weeks after our damage occurred and he was able to orchestrate all the work while we were gone. We came home to new hardwoods on the main level, new LVP flooring in our basement and all painting and repairs complete. We would definitely recommend working with Justin and Tidal Wave and are thankful for such a smooth and stress-free experience.

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Mark Bush
Alpharetta, GA

My wife and I have used Tidal Wave a few times.  I appreciate how fast they operate and how they're people of their word.  I'd not only recommend them, I will continue doing business with them.  Thanks John...good honest folks!

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Miracle Method
Cumming, GA

After a failed thermal expansion tank on my hot water heater caused water damage in my daughter’s room and my garage I was referred to Tidal Wave. Rob came out the same day and walked me through the entire process of drying out the area to prevent mold. He then had his team come out immediately to get started. Rob was here the entire time making sure I knew what was going on and helping to file the insurance claim. When the drying process was complete, Johnny and Justin came to my home to start the process of inventory for repairs. They have been super knowledgeable and able to answer any questions I have regarding the process and what I need to do as the homeowner. I would 100% recommend Tidal Wave to anyone and will be keeping their number saved in my phone, in the event I need them in the future. Thank you for making this not so fun process as easy as possible! Maggie Brown

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Rhett Veal
Dunwoody, GA

Tidal Wave made the best of my bad situation! They did an amazing job repairing my house after I had water damage and did it very quickly. I highly recommend them.

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Madeleine Riddle
Sandy Springs, GA

The Tidal Wave team was an absolute dream to work with. They were so quick and efficient, all while making us feel comfortable through this process. I would highly recommend them to anyone!

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Tyler Nemec
Atlanta, GA

I highly recommend John and the Tidal Wave team. They were very responsive and came out right away to assess the water damage I had. Tidal Wave was very fair and professional about the whole situation, and truly looked out for my best interest when assessing the damage. I will definitely use them again and recommend their work to others.